A smiling woman with curly hair and glasses, wearing a black blazer with silver buttons over a checkered top, standing against a white background.

Jennifer Olson

Salesforce Solution Architect, Experience Cloud SME, Accessibility Specialist, Speaker, Mentor, Salesforce Ben Author, DEI Champion


Jennifer is a Salesforce Solution Architect and Certified Application Architect.

A skilled Experience Cloud specialist with expertise in HTML and CSS, Jennifer seamlessly integrates content management and knowledge solutions within Salesforce. Known for her focus on accessibility, she ensures that every solution is inclusive and user-friendly. Her approach prioritizes relationship-building and collaboration, enabling her to create impactful connections with partners, clients, and colleagues.

Beyond her technical work, Jennifer is passionate about community involvement, frequently sharing her expertise at events and through her YouTube channel dedicated to teaching Experience Cloud. Outside of Salesforce, she enjoys gardening, healthy living, and science fiction.