A smiling man with a beard wearing a maroon hoodie that reads 'Service Champion' and a blue shirt underneath, standing with hands in his pockets against a light background.

Paul McCollum, UXMC

SVP, Architecture JPMorgan Chase, Author@O’Reilly, We Dreamin’ Founder. Certified UX Master, Group Leader, Mentor, Flownatic


With experience as a 3x Dreamforce Speaker and a User Group Champion across two Salesforce stacks, Paul has built a career as an Application Developer, Integration Specialist, and Architecture Expert. He has worked across industries such as Retail, Telecom, and Real Estate, managing large-scale projects that require coordination among diverse teams and technical disciplines.

As platforms and devices have evolved, Paul’s focus has turned toward championing the user experience, ensuring that Security, Performance, and ease of support are balanced with user-centered design. His dedication to user adoption and lifecycle management helps create solutions that are not only secure and efficient but also truly valuable for end users.