Melissa Shephard

Melissa Shepard

CTA, Mulesoft Ambassador, @bostonarchs Group Leader, @ScaleUpArchs Founder, Organizer & Mentor, Salesforce MVP


Melissa is a Salesforce-certified technical Architect, 32x Salesforce certified, Golden Hoodie recipient, and Mulesoft Ambassador. She has 22 years of experience in Technology and Software Development, including 17 years in Salesforce.

She is the Founder and CEO of Lizztech Consulting, the founder of the ScaleUp Archs non-profit initiative, and the founder of Architect Ohana Slack. She leads the Boston Architect User group and is a Trailblazer Mentor. She also co-organizes the community events Northeast Dreamin and Architect Dreamin.


Session: 5 Foundations for Building Smarter Agents

Your agent is only as good as its data architecture. Explore five critical principles of data modeling and architectural design that empower Agentforce, Einstein, and more to deliver smarter results.